Last Updated: 28 June 2026
Welcome to Durajoin. These Terms & Conditions govern your use of our website and the purchase of our products and services. By accessing this website or placing an enquiry or order, you agree to be bound by these Terms & Conditions.
Durajoin specialises in the supply and professional installation of premium aluminium windows, doors, roof lights, and bespoke glazing solutions across Greater London and surrounding areas.
By using this website, requesting a quotation, or purchasing our products or services, you confirm that you have read, understood, and accepted these Terms & Conditions.
If you do not agree with any part of these terms, please do not use our website or services.
All quotations provided by Durajoin are free of charge and without obligation unless otherwise stated.
Quotations are based on the information provided by the customer and may be revised following a site survey, changes to specifications, or additional customer requirements.
Unless otherwise stated, quotations remain valid for 30 days from the date issued.
An order is considered accepted only after:
Any changes requested after production has commenced may result in additional charges and revised installation dates.
Where customers provide their own measurements, they are responsible for their accuracy.
If Durajoin conducts the site survey and measurements, we accept responsibility for the accuracy of those measurements.
We make every effort to ensure that product descriptions, images, colours and specifications displayed on our website are accurate.
However:
Durajoin reserves the right to improve or modify products without prior notice where such changes do not materially affect quality or performance.
Installation dates are provided as estimates and may change due to circumstances beyond our control, including:
Durajoin will make every reasonable effort to complete installation within the agreed timeframe.
Customers agree to:
Payment terms will be specified within the quotation or contract.
Unless otherwise agreed:
Late payments may result in additional charges where permitted by law.
Orders for bespoke or made-to-measure products cannot usually be cancelled once manufacturing has commenced.
Cancellation requests should be submitted in writing as soon as possible.
Any refund will be subject to manufacturing costs, materials ordered, and work already completed.
Durajoin provides warranties on eligible products and installations in accordance with the warranty documentation supplied at completion.
Warranty coverage does not apply where damage results from:
Customers should retain all warranty documentation for future reference.
To the fullest extent permitted by law, Durajoin shall not be liable for:
Nothing in these Terms limits liability where such limitation is prohibited by applicable law.
All website content, including text, images, graphics, logos, product descriptions and design, is the intellectual property of Durajoin unless otherwise stated.
No content may be copied, reproduced, distributed or used without prior written permission.
Our website may contain links to third-party websites for your convenience.
Durajoin accepts no responsibility for the content, availability or privacy practices of external websites.
Your use of this website is also governed by our Privacy Policy and Cookie Policy.
Information submitted through our quotation or contact forms will be processed in accordance with applicable UK data protection legislation.
These Terms & Conditions are governed by the laws of England and Wales.
Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.
Durajoin reserves the right to amend these Terms & Conditions at any time.
The latest version will always be published on this website with the updated revision date.
If you have any questions regarding these Terms & Conditions, please contact us.
Durajoin
Email: [email protected]
Phone: 020 3576 2142
Website: https://durajoin.com/